PAYMENT POLICY

To confirm your reservation, 100% of the total booking amount is required at the time of booking. Payments are processed securely via Stripe.

CANCELLATION & REFUND POLICY

We understand that plans can change. Our cancellation terms are designed to be fair to both parties:

• More than 60 days before arrival: You receive a 100% refund (minus a 3% administrative fee to cover payment processing costs).

• 30 to 60 days before arrival: You receive a 50% refund of the total booking amount.

• Less than 30 days before arrival: No refund is issued.

INSURANCE RECOMMENDATION

As we are a small independent operator, we cannot offer refunds outside of these terms (even for illness or travel disruptions). We strongly recommend purchasing comprehensive travel insurance at the time of booking to cover any unexpected events.

OPERATOR CANCELLATION

In the unlikely event that we (the Operator) must cancel your stay, you will receive a 100% reimbursement of all monies paid to us. This does not apply for any monies you have paid to third-parties for the other components of your trip, such as insurance premiums, transportation costs (airfare, airport transfers, bus/train tickets, etc.) and accommodations.